- The five questions posted most recently:

Cannot publish the web site due to the large file size of photo albums.

Tue, 15 Jun 2010 04:32:00 GMT

Due to the large file size of albums_b4a541127deb1b4be9f9a803165dq8da which contains 419.85 MB. RVSiteBuilder cannot handle it, currently. Here is the workaround.

1. On cPanel >> File Manager
1.1. Copy /.rvsitebuilder/projects/485dfa410f5658aff45a139ebf49c354/albums_b4a541127deb1b4be9f9a803165dq8da to /.rvsitebuilder/projects/
1.2. Remove /.rvsitebuilder/projects/485dfa410f5658aff45a139ebf49c354/albums_b4a541127deb1b4be9f9a803165dq8da
1.3. Remove /public_html/albums_* (all photo albums).
2. On cPanel >> RVSiteBuilder - You should successfully publish the website on step7.
3. On cPanel >> File Manager - Move /.rvsitebuilder/projects/albums_b4a541127deb1b4be9f9a803165dq8da to /public_html/

There is no permanent solution yet.

PS: Do not forget to change the project ID (485dfa410f5658aff45a139ebf49c354) and album ID (b4a541127deb1b4be9f9a803165dq8da) to your own.

How to change the website to 100% width?

Tue, 15 Jun 2010 04:29:00 GMT

In step3, in the 'Position and Resolution' block, you can change the resolution to 100%, 95%, 90% or fix the website to 800x600, 1024x768, and 1028x1024. Recommended are 100% and 1024x768.

My site is still not indexed by Google. What should I do?

Tue, 15 Jun 2010 04:26:00 GMT

This is out of our scope of work. There are plenty of reasons why your domain is not indexed. I would suggest you to go to http://www.google.com/webmasters/tools/. Google allows you to diagnose the problem indexing your website.

In order to bind your domain to the google webmaster tools, you may be requested to insert special meta tag on your website. You can do it in Step6 >> Meta Tags.

RVSitebuilder project was removed and do not have a back up file. How to get it back from the published web site?

Tue, 15 Jun 2010 04:24:00 GMT

If you already have a RVSiteBuilder backup project file created on the RVSiteBuilder, you simple restore it on RVSiteBuilder interface. This instruction is only for the user who don't have a back up file. Use this as a last resort only.

Find the project_id by view the HTML source of the published web site. At the bottom, you should find something like this.

ID is the project_id.
Go to cPanel >> File Manager (make sure check the check box to show hidden file) and go to /home/{user_account}/.rvsitebuilder/projects
Create the new folder. The name of the folder is project_id found from 1. If you already have project_id folder here, skip the step4 and try step5 first.
On your published web site, find the following folders and files, and copy it to the project_id folder

Folder
- documents ((if exists)
- images (if exists)
- media (if exists))
- flash_xx (xx is random number)
- albums_xxxxxxxxxxxxxxxxxxxxxxxxxxxxx (if exists, xx is random number)
- templates_xxxxxxxxxxxxxxxxxxxxxxxxxxx (if exists, xx is random number)

File
- albums_xxxxxxxxxxxxxxxxxxxxxxxxxxxxx.php (if exists)
- rvsDbBackup.sql
- setDragAndDropItem.ini (if exists)
- setOptionTableTop.ini (if exists)

Make sure the owner, group and permission of the files and folders are correct.

PS: the important file is rvsDbBackup.sql. If you do not have it, there is no way to restore it back. You need to recreate the web site manually.
Go to cpanel >> RVSiteBuilder of {user_account}.
You should find the missing project recovering dialogue. Click check box project_id and click restore button.

How to copy a project from a server that has RVSiteBuilder off?

Tue, 15 Jun 2010 04:22:00 GMT

Go to cPanel >> File Manager (make sure check the check box to show hidden file) and go to /home/{user_account}/.rvsitebuilder/projects and copy the project you want to paste to your new server. After that access to your RVSitebuilder and click restore project.